5.1 Customer support
If you need support and the troubleshooting articles do not solve the problem (installation or maintenance) or if you have any questions about our Blaxtair® products, please, contact us by email at :
or see our web page
For any support request, Arcure’s technical team will ask you for a product part number and serial number.
Smart display |
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AI Camera |
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Additional information
To enrich your request, you can provide the following information and describe how the context of the issue
The Data Troubleshooting Code and its message, if any
The color of the led status on your processing unit
The status/color of the visual alarm on the display