If you need support and the troubleshooting articles do not solve the problem (installation or maintenance) or if you have any questions about our Blaxtair® products, please, contact us by email at :
or see our web page
💻Customer Support - How can we help you?
For any support request, Arcure’s technical team will ask you for a product part number and serial number.
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Processing unit |
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Camera |
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ℹ️ Additional information
To enrich your request, you can provide the following information and describe how the context of the issue
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The Data Troubleshooting Code and its message, if any
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The color of the led status on your processing unit
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The status/color of the visual alarm on the display