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5.2.1 DTC

The Blaxtair Origin system has a self-diagnosis feature that will identify and alert if necessary during a technical issue. Each type of technical issue is identified through a fault code (Diagnostic Trouble Code).

Data Troubleshooting Code list

The following table presents the Data Troubleshooting Code list and the associated message to alert you in case of a technical issue.

Data Trouble Code

Message

Icon

Overlay color

U2312

Configuration is not available. Please, check your configuration.

image-20240704-125016.png

image-20240704-125020.png

U1225

Warning, System temperature is too hot. It could degrade system performance.

image-20240704-125024.png

image-20240704-125028.png

U1226

System is stopped due to a temperature too high.

image-20240704-125032.png

image-20240704-125037.png

U1227

Warning, system performances are degraded. If persistent, please, contact the hotline.

image-20240704-125043.png

image-20240704-125047.png

U1228

Warning, system is stopped. if persistent, please, contact the hotline.

image-20240704-125052.png

image-20240704-125101.png

U1230

HDD is not available. If persistent, please, contact the hotline.

image-20240704-125105.png

image-20240704-125111.png

U1310

Camera is not available. Please, reboot the system.

image-20240704-125116.png

image-20240704-125135.png

 U1311

Rear camera is not available. Please, check the camera connector and the cable, and reboot the system.

image-20240704-125118.png

image-20240704-125139.png

U1312

Rear camera is not available. Please, check the camera and reboot the system.

image-20240704-125119.png

image-20240704-125143.png

 U1314

Front camera is not available. Please, check camera and reboot the system.

image-20240704-125125.png

image-20240704-125149.png

 U1316

Front camera is not available. Please, check the camera connector and the cable, and reboot the system.

image-20240704-125127.png

image-20240704-125155.png

 U2125

Detection is not available. Please, check the camera connector and the cable, and reboot the system.

image-20240704-125200.png

image-20240704-125209.png

 U2131

Detection is not available. Please, check the camera and reboot the system.

image-20240704-125205.png

image-20240704-125213.png

U2221

System is not available. Please, check the configuration and reboot the system.

image-20240704-125218.png

image-20240704-125233.png

U2222

System is not available. Please, check the configuration and reboot the system.

image-20240704-125220.png

image-20240704-125237.png

U2225

Detection is not available. Please, check the camera and reboot the system.

image-20240704-125228.png

image-20240704-125241.png

⚠️DTC analysis

The embedded diagnostic is an assistance to the Blaxtair Origin system user. Please, contact customer service for an issue analysis before requesting a product exchange.

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